1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website and services. By using our services, you agree to comply with these Terms.

2. Services Provided
We offer parcel delivery services across Kenya, allowing users to send and receive packages through our network of transport agents.

3. User Responsibilities

• You are responsible for providing accurate and complete information when using our services.
• Any prohibited or dangerous items, as defined by local laws, must not be sent using our service.
• Users must comply with all applicable laws and regulations while using our services.

4. Pricing and Payments

• Our pricing structure is based on the size, weight, and destination of the package.
• Payments must be completed before the delivery process begins.
• We reserve the right to adjust our pricing and services at any time.

5. Liability

• We will not be responsible for loss or damage of packages once they are in the care of third-party transport agents or during transit, unless it is proven that the loss or damage occurred due to our negligence.
• You agree to indemnify and hold us harmless for any claims, damages, or losses related to the use of our services.

6. Cancellations and Refunds

• Orders can only be canceled before the package has been dispatched. No refunds will be issued after dispatch.
• We reserve the right to refuse service or cancel orders at our discretion.

7. Dispute Resolution
Any disputes arising from these Terms will be resolved under the laws of Kenya, and you agree to submit to the jurisdiction of Kenyan courts.

8. Amendments
We reserve the right to update or modify these Terms at any time, and changes will be posted on our website.